At The Edu Consultant, we are committed to delivering the services agreed upon with each client. This refund policy applies specifically to cases where we are unable to complete the contracted work.

1. Eligibility for Refund
A refund may be considered only in cases where The Edu Consultant fails to initiate or complete the agreed scope of service as outlined at the time of engagement. Refunds do not apply where the service has been fully delivered, regardless of the final admission or visa outcome, since outcomes depend on third-party institutions and authorities outside our control.

2. Non-Refundable Circumstances
Fees are non-refundable where:

• The service (counseling, application support, documentation, or visa filing) has been completed as agreed
• Rejection, cutoff changes, or unfavorable outcomes occur due to decisions made by colleges, universities, government counseling bodies, or consulates/embassies
• Delay or non-cooperation from the client's side prevented timely completion

3. Refund Process
To request a refund under eligible circumstances, clients must submit a written request to [insert email]. Requests will be reviewed within [insert number] business days, and any approved refund will be processed within [insert number] business days to the original payment method.

4. Partial Refunds
Where part of the agreed work has been completed before a service is discontinued, The Edu Consultant reserves the right to deduct fees proportionate to the work already delivered before processing any refund.

5. Contact
For refund-related queries, reach out to us at contact us at 9535569657 / support@theeduconsultant.com.